Category

Overview:

POLY 4870-66070-112 warranty/support extension

P/N:4870-66070-112 | EAN:0 | CHECKSUM: A

• Software upgrades and updates
• Advance parts replacement
• Telephone technical support during business hours (8x5)
• Access to the Polycom online support portal
• Optional uplift to onsite support

Product Sheet

Warranty: 1 year

Excl VAT. € 40.08

In stock: 100 ETA: 0000-00-00

Weight: -

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Description:

Polycom Premier Service
Premier support is Polycom’s entry-level service offering–enhancing your in-house resources with technical experts who are available to support your Polycom communication products. Premier offers the right level of support for those organizations that wish to work directly with Polycom to address their support needs, and want to keep up-to-date with the latest software upgrades and updates, but do not have a need for 24-hour support, 365 days per year.

With Premier support, if a problem occurs, a telephone technical support agent will first diagnose it, and, if needed, you will receive a replacement part the next business day for your technicians to install.

Specifications:

Features

CompatibilityThe other products, software and hardware this product can be used with.: RealPresence Trio 8800 IP

Number of years: 1 year(s)

Parts replacement:

Periodic product upgrades: Firmware

Phone support:

Service time (hours x days): 8x5

Service type: Next Business Day